FAQs

Frequently Asked Questions

Does Quasr offer an on-premise solution?

No, Quasr is offered as a SaaS on the public cloud (AWS Frankfurt).

On an enterprise plan you can request the dedicated platform add-on, which provides the option to deploy Quasr privately on an AWS region of your choosing (our account).

Where are your data centers located?

Quasr is hosted on AWS Frankfurt.

On an enterprise plan you can request the dedicated platform add-on, which provides the option to deploy Quasr privately on an AWS region of your choosing (our account).

Do you offer a login and account UI?

Yes, Quasr offers a default login and account UI but with limited customization options. In case you require more customization you can use your own custom login and/or account UI with Quasr.

You can either use the default login and account UI or build your own custom login and/or account UI while still using OpenID Connect 1.0. You can also embed a login UI into a constrained device though this is only recommended in special circumstances.

Can I store personal data with Quasr?

Yes, Quasr does now offer the option to securely store personal data in Quasr using attributes. Please note this is optional and you can fully use Quasr without storing any personal data.

You can obtain external personal data from Quasr using event extensions. You can capture your customers's usernames, input for One-Time Password (OTP) registrations, and you can capture all the claims from the ID tokens returned by the IDPs (Facebook, Google, etc.).

How do I know my tenant_id needed in API calls?

The tenant ID of each tenant can be found in either the Account UI under Tenants and clicking on the respective tenant.

Tenant ID in the Quasr Account UI.

... or within the Admin UI under Tenant.

Tenant ID in the Quasr Tenant Admin UI.

Please keep in mind that when you use the Account UI you are looking at your own account in the respective tenant. So in case of https://account.quasr.io you are looking at your root account; to access your account in your tenant you must use https://{{tenant_id}}.account.quasr.io.